Navigating around the Platform
The main navigation of your Faith Online account is done via the menu on the left hand side.
If you are on a mobile phone or a tablet device, the menu will display as three horizontal lines in the upper right-hand corner. Tapping these three horizontal lines will expand the menu and allow you to access all platform features.
If at any point you want to replay a tutorial or access a guided tour, simply tap on the question mark in the upper right-hand corner and make your preferred selection.
To access all of our full training library, click the book icon at the top of the platform.
For help or support on a specific topic or feature, we have enabled chat. To access and use our chat feature:
- Click the chat icon located in the bottom right-hand corner of the platform.
- Search for your topic and browse the articles and self-help guides that already exist.
- If your topic is not covered, you can either click on Get In Touch or select Ask and you will be directed to our live agents.
- If our agents are offline, you will be asked to leave a message. Someone on our team will get back to you as soon as possible.