Navigating around the Platform

The main navigation of your Faith Online account is done via the menu on the left hand side. 

If you are on a mobile phone or a tablet device, the menu will display as three horizontal lines in the upper right-hand corner. Tapping these three horizontal lines will expand the menu and allow you to access all platform features. 

If at any point you want to replay a tutorial or access a guided tour, simply tap on the question mark in the upper right-hand corner and make your preferred selection.

To access all of our full training library, click the book icon at the top of the platform.

For help or support on a specific topic or feature, we have enabled chat. To access and use our chat feature:

  • Click the chat icon located in the bottom right-hand corner of the platform. 
  • Search for your topic and browse the articles and self-help guides that already exist. 
  • If your topic is not covered, you can either click on Get In Touch or select Ask and you will be directed to our live agents. 


  • If our agents are offline, you will be asked to leave a message. Someone on our team will get back to you as soon as possible.
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